What are Cookies?
Cookies are small text files, with ID tags that are stored on your device (computer/ mobile/ tablet) when visiting certain websites. Cookies keep track of your movements on the site to track what’s in your shopping basket and provide functions to improve your shopping experience.
What types of activity do we use cookies for?
• Shopping Basket
Some cookies are essential during online transactions, e.g. to remember what products you have put in your shopping basket as you navigate to different pages on the website. These cookies are “strictly necessary” for the operation of the website.
• Improve user experience on the website (functionality cookies)
Cookies are used to remember your preferences on the site. These cookies are not shared with other websites.
Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "View cart" and you will be asked for a few details that we need to be able to satisfy the order.
We accept Visa credit cards and MasterCard only in the USA. In the UK we can take Visa debit, Visa credit cards and MasterCard, . You may send your credit card information via phone, fax, snail mail or over the Internet.Shipping And Handling All UK orders attract a £4.00 handling charge.
Feast/supplements orders exceeding £25 (product value) can have up to 20kg of seed added for our standard delivery charge of £4.00. All other orders and seed only orders are subject to a carriage charge of £7.00 per 28kg or part thereof (£10.50 for Highlands and Islands and Northern Ireland).
We can now despatch goods to BFPO addresses:
BFPO Addresses: £10.50 per parcel
(max. weight All BFPOs with the exception of HM Ships, Op Telic & Op. Herrick is 24kg; HM Ships: BFPO's 200 to 499 and rest 9kg).
All BFPO carriage costs will be adjusted when we process your order in our office.
Overseas shipping costs vary. Please note that for destinations outside the European Union any duties and taxes or costs associated with customs clearance, health regulations etc are to be paid by the customer.Delivery Schedule Orders that are received with payment before 2.30pm GMT are sent out the same day. Standard postage within the UK is by Royal Mail 2nd class (3-5 working days) for small orders and ParcelForce (48 hour) for orders over 1kg in weight. For an extra £1.99 we will despatch goods by first class post or ParceForce (1-3 working days). We do not guarantee the delivery performance of our couriers or the Royal Mail.
We use a variety of different couriers for international orders so that we can keep prices as low as possible. Delivery times are usually around 7-14 days.
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